Apply now »

ASSOCIATE PATIENT SERVICES ADVISOR.

Job Title

ASSOCIATE PATIENT SERVICES ADVISOR.

Job Family

Function

COO

Job Code

30009179

Reports to Job

CPH of assigned area

Job Description Summary

The Associate Patient Services Advisor provides entry.-level support for patient services operations under direct supervision. Primary responsibilities include basic data collection, assisting patients with standard inquiries, and facilitating routine logistics to maintain consistent service quality.

Strategic Roles & Responsibilities %

00

Strategic Roles & Responsibilities

    Operational Roles & Responsibilities %

    100

    Operational Roles & Responsibilities

    • Collect document and maintain basic patient information ensuring accuracy and completeness Resolve minor issues directly or escalate more complex queries to the appropriate staff members for timely resolution
    • Handle routine administrative tasks including processing medical information requests from patients government organizations and external entities ensuring compliance with regulations This also includes managing sick leave approvals verifying required certificates and overseeing the release of medical information for patient
    • Support departmental efficiency and patient satisfaction

    Minimum Education Required

    Bachelor Degree is required, Health related field is preferred

    Professional Certifications Required

    Medical terminology training is required; PX certificate is preferred/encouraged.

    Years of Experience

    No prior experience or up to 2 years of related experience in healthcare or a similar field is preferred.

    Languages

    English:Fully Proficient ; Arabic:Fully Proficient

    Functional Competencies

    • Due Diligence
    • Audit Reporting
    • Data Collection

    Core Competencies

    • Excellence
    • Integrity
    • Accountability
    • Cybersecurity
    • Person-Centered Care

    Acknowledgement

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Addendum Title

    No

    Supplemental Work/Experience/Education Information

    N/A

    Addendum Description

    N/A

    Apply now »