BUSINESS IMPROVEMENT.

Job Title

BUSINESS IMPROVEMENT.

Job Family

Function

CORP (HR SME)

Job Code

30009326

Reports to Job

Business Unit Lead

Job Description Summary

The Business Improvement) is responsible for assisting in the identification, analysis, and documentation of business processes to support continuous improvement initiatives. The role is tactical and focuses on routine and structured tasks with basic to moderate complexity, contributing to operational efficiency and effectiveness within the Business Operations department.

Strategic Roles & Responsibilities %

00

Strategic Roles & Responsibilities

    Operational Roles & Responsibilities %

    100

    Operational Roles & Responsibilities

    • Assist in Process Analysis Support the analysis of current business processes by gathering and documenting process information identifying areas for improvement and assisting in the development of recommendations
    • Support Process Documentation Help maintain accurate and uptodate process documentation including process maps and standard operating procedures ensuring they are easily accessible to relevant stakeholders
    • Process Implementation Assist in the implementation of new or improved processes by coordinating with team members and other departments to ensure smooth transitions and minimal disruption to operations
    • Data Handling and Reporting Handle data collection and processing to support process improvement initiatives Generate routine reports to aid in monitoring progress and identifying trends or issues
    • Maintain Process Standards Ensure adherence to established process standards and protocols providing support for compliance and quality assurance efforts
    • Stakeholder Support Provide support to internal stakeholders by addressing inquiries related to process changes and offering guidance on new procedures as needed

    Minimum Education Required

    Bachelor’s degree in Business Administration, Operations Management, or a related field

    Professional Certifications Required

    .

    Years of Experience

    1.-2 years

    Languages

    English:Fully Proficient

    Functional Competencies

    • Due Diligence
    • Audit Reporting
    • Data Collection

    Core Competencies

    • Excellence
    • Integrity
    • Accountability
    • Cybersecurity
    • Person-Centered Care

    Acknowledgement

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Addendum Title

    No

    Supplemental Work/Experience/Education Information

    N/A

    Addendum Description

    N/A