CREDIT AND COLLECTION ADVISOR.
Job Title
CREDIT AND COLLECTION ADVISOR.
Job Family
Function
CFO
Job Code
30008808
Reports to Job
Business Unit Lead
Job Description Summary
The Credit and Collection Advisor in healthcare is responsible for managing daily patient accounts and overseeing the credit and collections processes to ensure timely receipt of payments. This role involves but not limited to: handling billing inquiries, resolving disputes, managing overdue accounts, and working closely with patients and insurance providers. The advisor plays a key role in maintaining positive patient relationships while optimizing cash flow and adhering to healthcare regulations
Strategic Roles & Responsibilities %
00
Strategic Roles & Responsibilities
Operational Roles & Responsibilities %
100
Operational Roles & Responsibilities
- Accurately record and reconcile daily payments addressing discrepancies between payment records and bank statements
- Maintain uptodate records of credit and collection activities ensuring compliance with organizational policies and regulations
- Adhere to internal policies and regulations following procedures for handling patient accounts and staying informed on relevant regulations
- Review and follow up on overdue patient accounts contact patients regarding outstanding balances and resolve any issues
Minimum Education Required
Bachelor’s Degree in Accounting, Finance, and relevant healthcare finance
Professional Certifications Required
None
Years of Experience
Minimum 3 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting)
Languages
English:Fully Proficient ; Arabic:Basic
Functional Competencies
- Due Diligence
- Audit Reporting
- Data Collection
Core Competencies
- Excellence
- Integrity
- Accountability
- Cybersecurity
- Person-Centered Care
Acknowledgement
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.