SENIOR BUSINESS IMPROVEMENT SPECIALIST.
Job Title
SENIOR BUSINESS IMPROVEMENT SPECIALIST.
Job Family
Function
CORP (HR SME)
Job Code
30009323
Reports to Job
Business Unit Lead
Job Description Summary
The Senior Business Improvement Specialist is tasked with strategically managing and overseeing the transformation and optimization of departmental processes. This high.-level role requires both strategic insight and operational expertise to drive improvements that align with the organization's overall goals. The Specialist will collaborate with cross.-functional teams to implement complex, department.-wide process enhancements.
Strategic Roles & Responsibilities %
10
Strategic Roles & Responsibilities
- Support the development and implementation of Process Improvement strategies
- Perform data analysis to identify potential areas for innovation and provide recommendations to senior management
Operational Roles & Responsibilities %
90
Operational Roles & Responsibilities
- Oversee the analysis and redesign of complex multifunctional processes to enhance efficiency and productivity across the department
- Implement cuttingedge process improvement methodologies including Lean Six Sigma and Agile to drive continuous improvement efforts
- Lead and manage crossfunctional project teams to ensure the successful execution of process improvement initiatives
- Facilitate workshops and training sessions to build process improvement capabilities within the department
- Analyze existing departmental workflows to identify bottlenecks and areas for improvement
- Design and implement optimized workflows that reduce waste and improve service delivery
- Oversee the development and implementation of quality assurance standards and compliance checks across all departmental processesManage the continuous monitoring and evaluation of process adherence to ensure alignment with established standards
Minimum Education Required
Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is preferred.
Professional Certifications Required
.
Years of Experience
Minimum of 8 years of experience in business process improvement, with at least 3 years in a strategic role.
Languages
English:Fully Proficient
Functional Competencies
- Due Diligence
- Audit Reporting
- Data Collection
Core Competencies
- Excellence
- Integrity
- Accountability
- Cybersecurity
- Person-Centered Care
Acknowledgement
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Addendum Title
No
Supplemental Work/Experience/Education Information
N/A
Addendum Description
N/A